Category Archives: User Experience

User Experience or UX is related to how a person interacts with your website or digital property. A good user experience can build good reputation, improve sales and business objectives. Here are all articles related towards improving user experience for your business.

3 Crazy Awesome Unboxing Experiences

Trunk ClubIf you haven’t noticed, we got quite an obsession when it comes to unboxing videos. If you can buy it there is a high probability that there is an unboxing video of it on youtube. Which is why it is incredibly important these days that if you run an ecommerce business, you should be investing some good time into developing your product’s unboxing experience.

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How to Improve Your Website: 101 Tips & Strategies

How to Improve Your Website - 101 Tips and Strategies by Howard Huang

Improving your website, driving traffic, and optimizing conversions is a never ending process. Here is a list of 101 tips and strategies to keep on hand to ensure you never run out of ideas to improve your site.

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Your Call Center Sucks and Here is How You Fix It

Customer Service | Howard HuangI view call centers like the armpits of every business. It is not the most glamorous department, but if you have a call center, you most certainly have it for good reason. I have always wondered why we as consumers demand better customer service but for some odd reason the same people that make these demands can’t seem to deliver a solution when we run the business. Below are examples of why your call center sucks and how to fix it.

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